Paul (Kevin James), a mall security guard, dreams of becoming a policeman, but his hypoglycemia causes him to fail the New Jersey Police Academy exam again. Paul returns home in despair, and his mother and daughter comfort him and persuade him to find another lover. Paul resumes his daily routine: giving directions or being teased by the kids at the mall, but today, his eyes are deeply attracted by Amy (Jayma Mays) at the wig counter. Paul hopes to show his masculinity in front of Amy, but his huge body and weak physique always damage his self-esteem. On this day, a group of gangsters occupied the mall and planned to rob stores and banks, while Paul, who was hiding in the game hall, was unaware of all this. When he faced the robbers with his bare hands, the only thing left was to escape. However, when Paul realized that Amy was held hostage, he decided to return to the mall regardless of everything...